How can I request a refund?

We’re sorry to hear that you were charged.

Since all payments are processed through the Apple App Store or Google Play Store, we unfortunately do not have access to your subscription or payment and cannot issue refunds ourselves.

👉 You can request a refund here:

 Apple | Apple Store: https://support.apple.com/de-de/118223

Google | Playstore : https://support.google.com/googleplay/answer/2479637

Updated on: 23/03/2026