> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.intoler.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I request a refund?

We’re sorry to hear that you were charged.

Since all payments are processed through the **Apple App Store or Google Play Store**, we unfortunately **do not have access to your subscription or payment** and cannot issue refunds ourselves.

###### 👉 You can request a refund here:

 **Apple | Apple Store:** [https://support.apple.com/de-de/118223](https://support.apple.com/de-de/118223)

**Google | Playstore :** [https://support.google.com/googleplay/answer/2479637](https://support.google.com/googleplay/answer/2479637)